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We’re so confident that our wool bedding will enhance your sleep that we will give…

  • a 30 Night Sleep Trial on any individual bedding item which includes the following; duvets, pillows, mattress protectors and mattress toppers (excludes Woolly Sprung Mattress Topper)
  • 60 Night Sleep Trial on bedding bundles which consist of the following; duvet, pillow(s) and a mattress protector
  • 100 Night Sleep Trial on any mattress or Woolly Sprung Mattress Topper when purchased with a Deluxe Washable or Organic Washable Wool Mattress Protector (excludes Junior & Nursery mattresses)

30 Night Sleep Trial

We offer a 30 Night Sleep Trial on any individual bedding item, which includes duvets, pillows, mattress protectors, and mattress toppers (excludes the Woolly Sprung Mattress Topper).

If, once you’ve received and used your wool bedding, you’re not totally satisfied that it’s delivering the benefits of a better night’s sleep, we’ll honour our 30 Night Sleep Trial and accept a return even if used or washed. You can’t say fairer than that!

Which products are included in the 30 Night Sleep Trial?

To be eligible for a 30 Night Sleep Trial, you must purchase any of the following products:

  • Wool duvet (Classic, Deluxe Washable, or Organic Washable)
  • Wool pillow (Classic, Deluxe Washable, Organic Washable, or Latex)
  • Mattress protector or topper (Deluxe or Organic)

When does my 30 Night Sleep Trial start?

Your 30 Night Sleep Trial is effective from the day your bedding is delivered. Unfortunately, we cannot delay the trial, even if you’ve not yet slept with your bedding bundle due to other commitments (I.e. holidays, room not yet decorated).

Do you offer a free returns service?

We offer free returns for UK mainland orders. You will need to initiate the return within 30 days to be entitled to a full refund. Please see our returns policy.

Are there any exclusions?

Please note that Woolly Sprung Toppers, Deluxe Washable pillow protectors, Deluxe Washable outer pillow covers, kids bedding and clearance Items are not included in the 30 Night Sleep Trial.

30 Night Sleep Trials are only available in mainland UK.

60 Night Sleep Trial

We offer a 60 Night Sleep Trial on our wool bedding bundles, which are made up of a duvet, two pillows (or one pillow if you’re buying a single size bundle), and a mattress protector or topper.

If, once you’ve received and used your wool bedding bundle, you’re not totally satisfied that it’s delivering the benefits of a better night’s sleep, we’ll honour our 60 Night Sleep Trial and accept a return even if used or washed. You can’t say fairer than that!

What is a wool bedding bundle?

A wool bedding bundle is comprised of:

  • A duvet of your choice (Classic, Deluxe Washable or Organic Washable)
  • 2x pillows of your choice (Classic, Deluxe Washable or Organic Washable) or 1x pillow for a single size bundle
  • A mattress protector or topper of your choice (Deluxe or Organic)

When does my 60 Night Sleep Trial start?

Your 60 Night Sleep Trial is effective from the day your bedding bundle is delivered. Unfortunately, we cannot delay the trial, even if you’ve not yet slept with your bedding bundle due to other commitments (I.e. holidays, room not yet decorated).

Do you offer a free returns service?

We offer free returns for UK mainland orders. You will need to initiate the return within 60 days to be entitled to a full refund. Please see our returns policy.

100 Night Sleep Trial

We offer a 100 Night Sleep Trial on any mattress or Woolly Sprung Topper (excluding junior and nursery mattresses) when bought with a ONLYW LTD mattress protector.

If you don’t find you’re sleeping better with your mattress or Woolly Sprung Topper, we’ll take it back and refund you in full (minus the cost of the protector). All we ask is that you use it for a minimum of 60 nights, and that the mattress returns form is completed and sent to customer service prior to returning/exchanging your mattress.

Why do I need to buy a ONLYW LTD mattress protector?

We can only offer a sleep trial for our mattresses and Woolly Sprung Mattress Topper when they’re purchased alongside one of our Deluxe Washable or Organic Washable mattress protectors. This is so we can guarantee that your all-new natural mattress or topper is being covered with the finest wool, ensuring maximum performance.

Other bedding types can hinder the performance of your lovely new mattress or topper, so we require the purchase of a Deluxe Washable or Organic Washable mattress Protector alongside your mattress or topper to guarantee that no external factors are impacting its performance.

When does my 100 Night Sleep Trial start?

Your 100 Night Sleep Trial will be effective as of the date of delivery and will be valid for 100 nights. Unfortunately, we cannot delay the trial, even if you have not yet slept on it due to other commitments (I.e. holidays, room not yet decorated or other another reason).

How do I care for my wool mattress?

It is recommended that you rotate and turn your mattress every week for the first 12 weeks of its life. After the initial 12 week period, we would recommend turning your mattress with every season (note: our mattresses can be very heavy. Please seek assistance when turning your mattress).

Try and air your mattress on a weekly basis. Simply leave your bedlinen turned back for a few hours each time and allow air to circulate around and through the mattress.

Treat stains and spills immediately by using dry towels. Do not use detergents or chemical cleaners as this may bleach or disintegrate the fabric.

Never attempt to roll or fold your mattress. It has been designed and constructed for use only in a flat position.

Are there any exclusions?

Due to their bespoke nature, we are unable to offer our sleep trial on non-standard sized mattresses or toppers. The definition of non-standard sized is any size that is not featured in the product listing.

Please note: 100 Night Sleep Trials are only available for customers within the Mainland UK.

Do you offer a free returns service?

As standard for all mattress orders, we offer a free collection service for with our partners, Keen & Able. Our customer care team will then handle your return from that point onwards to ensure a swift collection is achieved and your money refunded. There are no charges for this collection and your order will be refunded in full minus the cost of your protector.